Client Care Coordinator/ Midwife Assistant
Individuals with this title are often the first point of contact for prospective Atlanta Birth Center clients. Duties include: answering phones and emails, attending/facilitating Meet the Midwives, ABC Tours, and Community Connection events, and sitting at the front desk to be the first smiling face clients see when they enter the clinic. CCCs will be responsible for the check in/out of clients during visits, scheduling patient appointments, and processing patient payments. Additional required skills include proficiency in multi-tasking, problem-solving, and working with a team of clinical care providers. Our office is warm and inviting, while also being very busy; CCCs must be able to respond to a dynamic work environment while remaining professional and kind. In addition, CCCs must have or develop a thorough understanding of insurance, medical records handling, and sensitivity of HIPAA and privacy issues. Additionally, individuals with the MA title handle the intake portion of client care including vital signs, health history, and reasons for visit. They must possess empathy, listening skills, and quality clinical competency. MAs will also be responsible for running urinalysis, drawing blood, making patient referrals, cleaning equipment and any other clinical requests by Midwives or Nurse Manager. The ideal candidate will be professional, well-spoken and well-written, as well as at ease with clients during this important and often emotional time in their lives.
Portrait of an Atlanta Birth CCC/MA:
Communicates effectively and proactively
Demonstrates effective organizational skills and clinical competency
Accepts direction and guidance
Inherently courteous and polite
Able to treat clients and staff with the highest level of respect and professionalism
Takes on additional responsibilities and assignments willingly
Takes pride in Atlanta Birth Center and the services and programs we provide
Please submit your resume and cover letter to Cynthia@AtlantaBirthCenter.org. Interviews will commence in April for a May or June start date.
Registered Nurse (R.N.)
During a birth, a nurse acts as the birth assistant to the certified nurse midwife. The midwife calls the on-call nurse when birth is expected to be imminent, and the nurse is required to arrive at the birth center within 30 minutes of being called. The birth assistant nurse is also responsible for discharge of the postpartum patients 6-12 hours later. Atlanta Birth Center also utilizes home visit nurses who provide in-home postpartum assessment and support at 24-48 hours after birth.
Qualifications: Current Georgia RN license, Current BLS, Current NRP, Preferably experienced with labor, birth, postpartum and/or breastfeeding
Please send resume and cover letter to email@example.com.